患者感言 Testimonial
耳鼻喉科 ENT (Ear Nose Throat)
叶女士 Madam Yip
过去八个月，我一直饱受慢性内耳疾病及严重耳鸣的困扰。今天，我希望分享自己的康复历程，希望能够鼓励正在经历类似痛苦的人，让他们知道，康复仍然是有希望的。我的症状始于 2025年11月。当时，我因内耳感染而突然出现听力下降，同时伴随着持续数个月的耳朵堵塞感及耳闷，听力受到严重影响。随后，我开始接受耳鼻喉专科（ENT）医生的治疗，并服用了类固醇、抗生素、止痛药及鼻喷剂。经过约一个月的治疗后，听力测试显示我的高频听力终于恢复，这让我十分感恩。然而，医生也告诉我，我的低频听力损失仍然存在，而且未必能够完全恢复。虽然部分听力恢复了，但我的症状依然十分严重。左耳长期有灼热感，同时耳鸣异常响亮，时而像铃声、时而像嗡嗡声，更常常伴随着持续不断的“呼呼”声，就像烤箱一直运作的声音一样。 大多数时候，我都会把耳鸣程度评为 8分（满分10分）。耳鸣几乎影响了我的日常生活，尤其是睡眠。每天早晨醒来，我都会伴随着耳痛及剧烈耳鸣开始新的一天，生活品质大受影响。 为了寻找一线希望，我决定在接受耳鼻喉专科治疗的同时，也尝试中医治疗。我首先到住家附近的一间中医诊所接受针灸，每星期治疗一次，持续了两个月。这也是我人生第一次体验针灸。治疗时，针会扎在耳朵周围，并连接电针约十五分钟。我也同时服用中药，并与西药相隔两小时服用。遗憾的是，这段期间我的症状并没有明显改善。 我仍然没有放弃希望，于是上网寻找另一家拥有许多耳鸣患者好评的中医诊所，并继续接受每星期一次针灸治疗，持续了三个月。虽然每次治疗后都会感觉舒服一点，但耳痛和耳鸣总是很快又复发，让我感到非常失望，也逐渐身心俱疲。 与此同时，我的耳鼻喉专科医生也替我进行了多项详细检查，包括耳内窥镜、鼻内窥镜及磁力共振扫描（MRI）。然而，所有检查结果都显示正常，始终找不到真正的病因，最终诊断为 咽鼓管功能障碍（Eustachian Tube Dysfunction,ETD）。为了寻求第二意见，我也咨询了另一位耳鼻喉专科医生，但结论完全一样。虽然所有检查都显示正常，但我每天依然承受着耳痛和耳鸣的折磨。
就在我几乎快要放弃的时候，一位同事帮我上网寻找资料，偶然发现了 HTCM。我们看到许多耳鸣及耳部疾病患者分享他们在 HTCM 的治疗经历。由于西医治疗对我的情况已经没有更多办法，我决定再给中医一次机会。 2026年5月28日，我第一次来到 HTCM，接受 刘医生 的治疗。 第一次看诊时，刘医生给我的印象非常深刻。她亲切、耐心，也十分细心地聆听我的病史，认真了解我的每一个症状和担忧。她的针灸方式与我之前去过的两家中医诊所截然不同。刘医生并不是采用固定模式治疗，而是根据我每一次的身体状况及恢复进展，为我量身调整针灸方案 (一周两次)。她不仅关注我的耳部症状，也十分重视整体体质及身体健康。每一次复诊，她都会耐心向我解释治疗重点，细心回答我的问题，并不断鼓励我要保持乐观及耐心，因为身体康复需要时间。她的鼓励让我重新建立了信心。在 HTCM 接受治疗约 一个半月 后，我真的感受到身体出现了明显改善。 首先，我感觉听力比以前更加清晰，耳朵长期存在的堵塞感和耳闷明显减轻。针灸配合中药治疗后，耳鸣的音量也逐渐降低。更重要的是，原本从内耳延伸至喉咙的灼热感及牵扯不适，也获得了显著改善。这些变化让我每天生活得更加轻松，也重新燃起了对康复的希望。
虽然目前我仍在继续接受治疗，但我对未来充满信心。我相信，只要持续治疗几个月，我的情况还会继续改善，希望剩余的症状也能够逐渐消失。即使日后我的病情完全稳定，我也计划继续定期到 HTCM 调理身体，把中医作为日常保健及预防医学的一部分。 我由衷感谢刘医生及 HTCM 团队。在我觉得几乎没有治疗方法的时候，是你们重新给予我希望。 每位患者的病情和康复过程都不同，但如果您正受到耳鸣或长期耳部问题困扰，我真心鼓励您咨询 HTCM 的刘医生。以我个人的亲身经历来说，刘医生的专业、耐心、关怀，以及因人而异的治疗方式，确实为我的康复带来了很大的帮助。最后，衷心感谢刘医生以及 HTCM 全体团队，在我整个康复过程中给予我的悉心照顾、鼓励与陪伴。 谢谢你们！
I have been suffering from a chronic inner ear condition and loud tinnitus for the past eight months, and I would like to share my recovery journey in the hope that it may encourage others facing similar challenges. My symptoms began in Nov 25 with sudden hearing loss caused by an inner ear infection. I experienced significant hearing impairment, together with a constant feeling of ear blockage and fullness that lasted for months. I sought treatment from an ENT specialist and was prescribed steroids, antibiotics, painkillers and nasal sprays. After about a month of treatment, I was grateful to regain my high-frequency hearing based on my hearing test. However, I was told that my low-frequency hearing loss remained and might not fully recover. Despite the improvement, I continued to suffer from severe symptoms. My left ear constantly experienced burning sensations, while the tinnitus was extremely loud. The sounds ranged from ringing and buzzing to a continuous "whooshing" noise, almost like an oven running in the background. On most days, I would rate my tinnitus as 8 out of 10. It affected every aspect of my life, especially my sleep. Every morning I woke up with ear pain and loud tinnitus, making it difficult to start the day. Desperate for relief, I decided to try Traditional Chinese Medicine (TCM) alongside my ENT treatment. I first visited a neighbourhood TCM clinic where I underwent weekly acupuncture sessions for two months. It was my first experience with acupuncture, with needles inserted around my ears and connected to electro-stimulation for about 15 minutes. I was also prescribed Chinese herbal medicine while continuing my Western medications, taking them two hours apart. Unfortunately, I did not experience any meaningful improvement. Still hoping for a solution, I searched online and found another TCM clinic with positive Google reviews from tinnitus patients. I continued weekly acupuncture treatments there for another three months. Although I experienced short-term relief after each session, the ear pain and tinnitus always returned. I was deeply disappointed and emotionally exhausted. Meanwhile, my ENT specialist performed multiple examinations, including ear and nasal endoscopy as well as an MRI scan. Despite these investigations, no underlying cause could be identified. The diagnosis was Eustachian Tube Dysfunction (ETD). Seeking reassurance, I consulted a second ENT specialist, but the conclusion was exactly the same. Everything appeared normal during the examinations, yet I continued to suffer daily.
Just when I was beginning to lose hope, one of my colleagues searched online and came across HTCM. We noticed many testimonials from patients who had received treatment for tinnitus and ear-related conditions. Since conventional treatment had reached its limits for my condition, I decided to give TCM one more chance. My first appointment at HTCM was on 28 May 26 with Dr. Liu. From the very first consultation, Dr. Liu was kind, patient and attentive. She carefully listened to my medical history and understood my concerns. Her acupuncture approach was noticeably different from the two previous TCM clinics I had visited. Rather than following a standard treatment plan, Dr. Liu customised each acupuncture session (twice a week) according to my condition and progress. She not only focused on my ear symptoms but also paid attention to my overall health and body condition. During every visit, she patiently explained the purpose of the treatment, answered my questions and constantly encouraged me to remain positive and patient throughout the recovery process. Her reassurance gave me confidence that recovery takes time. After 1.5 months of treatment at HTCM, I am genuinely happy to say that I have experienced noticeable improvements. My hearing feels clearer than before, and the constant feeling of ear fullness and blockage has significantly reduced. The combination of acupuncture and Chinese herbal medicine has also helped reduce the loudness of my tinnitus. More importantly, the burning sensation and pulling discomfort from my inner ear down towards my throat have improved considerably. These improvements have made my daily life much more comfortable and have given me renewed hope.
Although I am still undergoing treatment, I am optimistic that continued treatment over the coming months will further improve my condition and hopefully resolve my remaining symptoms. Even after my condition improves, I intend to continue visiting HTCM as part of my overall wellness and preventive healthcare. I am truly grateful to Dr. Liu and HTCM for giving me hope at a time when I felt there were very few treatment options left for me.
Everyone's condition and recovery journey is different, but for anyone who is experiencing tinnitus or chronic ear-related problems, I encourage you to consult Dr. Liu at HTCM. In my personal experience, her professionalism, compassion and customised treatment approach have made a meaningful difference to my recovery. Thank you, Dr. Liu and the entire HTCM team, for your dedication, care and encouragement throughout my healing journey.
杨女士 Ms Yeo
一直以来，我的听力都很正常。但突然间，我无意间发现到我的听力不太好了，尤其是在嘈杂的环境。我也难以听清楚电话里的声音；日常的女声听起来改变成男声。在看专科医生后，我被诊断出一只耳朵听力下降，低频听力受到影响。我接受了几次西医专科治疗，包括口服和局部注射类固醇药物治疗，但都没有帮助。专科医生说听力很难恢复了，并建议我配戴助听器。在与我的朋友分享后，她推荐了欣中医的刘医师，并告诉我刘医师在针灸方面非常有专长。我的朋友是刘医师的病人，她称赞刘医师的技术。 开始治疗的两个月，我的听力没有什么进展，慢慢地我也接受了痛苦的事实。 然而在接下来的后两个月里，我继续跟进刘医师用中医调理改善我的整体健康状况。但刘医生除了整体健康调理外，还继续治疗我的听力。我很高兴我没有放弃中医并坚持不懈的治疗，因为突然有一天，我又能听到声音了！太神奇了......我的听力几乎恢复了80%。我能够听清楚电话，能听到我的朋友对我耳语，这是最快乐的时刻，我激动得流下了眼泪。专家还明确表示我不再需要使用助听器。
特别感谢过去4个月里刘医师的耐心和关怀。我的听力损失不再影响我的生活方式，我也重拾了信心。感恩！
All along, I have normal hearing but suddenly, with no reason, I realized that I couldn't hear well especially in a crowded environment and having difficulty understanding a conversation over a phone. Female voices sounded like male to me. After a visit to the specialist, I was diagnosed with hearing loss on one ear and low hearing frequency was affected. I went through several treatment from the specialist, including steroid medicine and jab. The treatment was not helpful and I was advised to use a hearing aid. After sharing with my friend, she recommended Dr Liu of HTCM, who is highly skilled in acupuncture. My friend is a patient of Dr Liu and she praises Dr Liu of her skill. After seeing Dr Liu for 2 months, my hearing did not improve and slowly I accepted the painful truth. However, I continued to follow up with Dr Liu to improve my overall health for the next 2 months. But Dr Liu continued to treat my hearing in addition to overall health improvement. I am glad that I was persistent and did not give up on TCM because suddenly on one day, I could hear again! It is amazing … my hearing is almost 80% restored. My ability to hear over the phone and hearing my friend whispering to me was the happiest moment and I was moved to tears. The specialist has also advised that I no longer require to use the hearing aid.
Especially grateful for the past 4 months for Dr Liu’s patience and care. My hearing loss no longer affects my lifestyle and my recovery has regained my confidence. Thank you.
黄女士 Madam Ng
我患有听力减退已有20多年，这些年来我经常出现周期性耳鸣。 随着年龄的增长，我的耳鸣变得更为严重，尤其是在过去的两年里， 西医也束手无策。我一直戴着助听器，但效果甚微。 在过去的六个月里，我的耳鸣加重了，响亮且持续，非常的恼人。它干扰到我无法正常工作。 我的朋友推荐了刘医师——我非常害怕针并且对此持怀疑态度。 但事已至此，在别无选择的情况下，我觉得自己已经没有什么可失去的了。 经过两周的治疗（每周两次），我注意到耳鸣的频率显著减少。 经过大约2个月的治疗，我的耳鸣已经基本消失了。 我非常感谢刘医师，在我承受了多年的痛苦后，终于帮助我恢复了原有的生活质量。 谢谢你，刘医师。
I have had hearing loss for more than 20 years and have had periodic tinnitus over the course of these years. As I aged, my tinnitus has become worse especially over the last 2 years. No western doctors are able to treat it, I have been wearing a hearing aid which helped marginally. In the last 6 months, my tinnitus was so loud and constant that it was so dilapidating, I could not function or do my job properly. My friend recommended Dr Liu - I am very afraid of needles and was skeptical. But being at the end of the road with no options, I felt I had nothing to lose. After 2 weeks of treatment (twice weekly), I noticed a significant reduction of the frequency of my tinnitus. It has been about 2 months of treatment and my tinnitus is almost gone. I am so grateful to Dr Liu for finally restoring my quality of life after years of suffering. Thank you, Dr Liu.
姚女士 Madam Yao
爸爸突然的腿痛脚麻，头麻加听力下降让我非常的担心。经过朋友介绍，立刻来找刘医师。诊断时刘医师非常耐心，友善。把脉问诊后，刘医师说出的病因和推断出我爸的生活状态都准得让我惊讶。针灸第一次后头麻的现象就好多了, 耳朵的听力也稍有好转。由于爸爸的问题比较严重，我们连续治疗了5次，每星期两次针灸配合服中药粉调理体质。现头脚麻木的感觉基本上没有了。腿痛也大大缓解。听力也有所提高。人的感觉清爽了不少。逐渐改为一星期一次的治疗。经过6次治疗后，我爸爸恢复得很好。非常感谢刘医师!
Dad's sudden leg pain, feet and head numbness, coupled with hearing loss, made me very worried. After being introduced by a friend, he immediately went to Dr Liu. Dr Liu was very patient and friendly during the diagnosis. After taking my father’s pulse, Dr Liu's description of the cause and inference of my father's life situation surprised me. After the first acupuncture session, the numbness in the head is much reduced, and the hearing of the ear is slightly improved. Due to my father's serious problem, we seek treatment 5 times in a row, twice a week acupuncture combined with Chinese medicine to regulate physical fitness. The feeling of numbness in the head and feet was basically gone. The leg pain was greatly relieved and hearing much improved. Dad felt joyful. Dad gradually moved to weekly treatment and after 6 treatments, he has recovered. Thank you very much Dr. Liu!
沈女士 Madam Sim
2022 年 12 月，我因非常严重的眩晕入院，并呕吐不停。西医诊断为内耳感染，影响了我的听力和平衡。出院后，我突然右耳失聪，听力检查仅剩下35%的听力，伴右耳鸣，耳内不断的高音频作响。这严重影响了我的生活和工作。看诊耳鼻喉科医生，他开了类固醇作为治疗方法. 我被告之，完全恢复的几率只有30%，部分恢复的几率为30%，其余的可能没有任何改善。我才三十多岁，这无疑对我来说是一个毁灭性的消息。我丈夫偶然机遇下发现了欣中医的网站，我们决定尝试中医针灸治疗。刘医生知识渊博，非常有把握。她并没有反对耳鼻喉科医生的建议，她很开通的配合耳鼻喉科医生的处理方式 ，并提醒我们不可以随意停服类固醇药物，同时她调整了中药以配合西医治疗。我很感激地说，在她的护理和药物下，我没有遭受类固醇治疗的副作用。一月份，我的听力提高到65%左右。耳鼻喉科医生建议直接在我的耳膜上注射类固醇。在考虑了风险和刘医生给我的信心后，我决定不走这条路，专注于中医治疗。我很高兴地说，我的听力仍在改善，耳鸣现在对我的生活方式没有太大影响。谢谢刘医生。
In December 2022, I was admitted to the hospital for very bad vertigo which I could not stop vomiting. It was diagnosed as inner ear infection which affected my vision and balancing. After discharging from the hospital, I suffered from a sudden loss of hearing, only left with 35% of my hearing ability, and tinnitus, constant high pitch ringing sound in my right ear. Visited an ENT doctor who prescribed steroids as the treatment and I was told that the full recovery chance is only 30%, partial recovery chance is 30% and the rest may not show any improvement. Being in my mid thirties, this is devastating news.
黄女士 Madam Wong
自2018年以来，我一直有著非常严重的眩晕问题。我看过很多医生和耳鼻喉科专科，也做了各种各样的检验，仅仅被告知这是因为内耳失衡，却没有找到致病原因和解决方案。每次我眩晕发作时，整个世界都在旋转而我却无能为力，这种感觉是非常可怕和糟糕的。在发病的那几天或一个星期里，我几乎卧床不起并一直呕吐。我尝试了耳石复位手法（BPPV Epley），也服用了不同类型的药物，但眩晕不会消失，就像晕船一样，感觉船不停止的摇晃。时间久了，眩晕的发作也变得更加频繁，甚至每月发作一次。这让我精神紧张，害怕躺下也害怕转头太快，因为这些简单的动作都有可能导致眩晕发作，我的血压也随之变得非常高。
眩晕发作渐渐影响了我生活，甚至影响了我的工作。在2019年，通过同事的介绍我认识了刘医师。 同事曾接受过刘医师的针灸治疗并称赞刘医师医术高明，所以我决定试一试。在第一次针灸治疗后，我整个头部变得非常清晰并感觉良好，甚至于我的视力更清晰。从那以后我一直很规律的复诊治疗。与之前相比，我现在的病情好多了。虽然现在我仍不时有眩晕发作，但发作频率已经减少到每年一次左右（这通常是我工作压力较大的时候，又或者由于我晚睡的不良生活方式诱发的），眩晕发作的程度也较前轻微得多。我可以到处走动，可以正常饮食；我也不再有呕吐的现象，谢天谢地。
我非常感谢刘医师，让我回复正常生活，而不再因害怕眩晕而紧张焦虑。对于那些害怕针灸的人来说， 别担心，因为刘医师非常温柔。我曾经有过可怕和不愉快的中医看诊治疗经历，但刘医师让我对中医针灸完全改观。她非常熟练，并清楚知道患者在什么情况下需要何种治疗。在认识刘医师之前，我的状态很糟糕，感恩我现在好多了。 我的丈夫见证了我的改善，也决定让刘医师为他严重的大肠易激综合征（IBS）做针灸治疗。他现在也好多了，我们都非常感谢刘医师的帮助。
对于那些看了西医多年但仍然没有好转的人，我强烈建议您试一试刘医师的针灸。它确实有效，您会对治疗效果感到惊喜。祝福刘医师，感谢您帮助我重获健康
I have been having very severe attacks of vertigo since 2018. I had seen a few doctors and ENTs. I did all sorts of testing, but no solution or conclusion was found. Most of the time, I was told that it is because of the inner ear imbalance. Every time I have a vertigo attack, the feeling is really so awful and bad because your whole world is spinning and there is nothing you can do. I will be totally wasted for a few days or up to a week. I will be almost bedridden or vomiting all the time. I tried the BPPV Epley manoeuvre, taken different types of medication but the spinning just won't go away. It's like I am seasick on a boat and the boat just won't stop swaying and spinning. As time goes by, these severe attacks became more frequent. They can be as frequent as once a month. I reached a point that I was so stressed up and so scared of lying down or turning my head too fast for fear that the vertigo might strike again anytime. My blood pressure was very high because I was also very stressed up as these vertigo attacks were also affecting my work. My colleague then introduced me to Dr Liu in 2019. She did her acupuncture with her and she told me that she was good so I decided to give it a try. The first time I tried her acupuncture treatment, my whole head felt so cleared and good. Even my eyesight seems to be better and clearer. I have been seeing her faithfully and my condition is a lot better now compared to last time. I still do get vertigo attacks now and then but now the frequency has reduced to about once a year (usually it strikes when I get very stressed up over work and also because of my bad lifestyle of sleeping late and very little). And when the vertigo strikes, the severity is a lot milder and I can still be walking around and eating my meals. I don't vomit anymore, thank goodness.
I am so grateful to Dr Liu that now I can lead a normal life instead of being fearful all the time. For those who are afraid of needles, don't worry as she is very gentle. I had other bad experiences with other Chinese physicians who gave me scary experiences but not Dr Liu. She is very skilful and she knows what is the best treatment for you at any one time. I am a very problematic patient because I lead a really unhealthy lifestyle. I was in a really bad shape before I met Dr Liu but now, I am really so much better and I am very thankful. My husband saw my improvement and decided to try acupuncture by Dr Liu as he has very bad IBS problem. He is a lot better now and we are very appreciative of all the help we got from Dr Liu.
For anyone who has been seeing western doctors for years and is still not getting better, I will strongly recommend to you to try acupuncture with Dr Liu. It really works and you will be amazed with the results.